00342nam 2204516 45000010005000000030023000050050009000280080041000370820012000781000026000902600017001162500019001332450058001524516StarLibrary Marc Built20180713201711 ||||| |||||||||||amh  a658.824 ahans kasper and other bwiley c2006 aالطبعة 2 aservices marketing management a straregic perspective