001: 121
003: Starlibrary PMS 4.5
005: 20180713
066: ^aMa.S
100: ^aManfred Bruhn
240: ^aSERVICES MARKTING MANAGING THE SERVICE VALUE CHAIN
245: ^aSERVICES MARKTING MANAGING THE SERVICE VALUE CHAIN
260: ^c2006
700: ^a Dominik Georgi