001: 41098
003: Starlibrary PMS 4.5
005: 20180503
066: ^aJo.E
082: ^a658.45
100: ^aJohn. V. Thll
240: ^aExcellence In Business Communication
245: ^aExcellence In Business Communication
260: ^aU.S. ^b Prentice Hall ^c2007