001: 27995
003: Starlibrary PMS 4.5
005: 20180430
020: ^a194572137
066: ^aa..o
072: ^acontent and style
082: ^a651
100: ^aa.ashley
240: ^aoxford handbook of commercial correspondance
245: ^aoxford handbook of commercial correspondance
260: ^c2006
650: ^aenquiries
650: ^aletters
650: ^afaxes
650: ^aand emails
650: ^aorders
650: ^apayment
650: ^areplies and quotations