00365nam 2200969 4500001000400000003002300004005000900027008004100036082001000077020001800087100002000105260000700125245010100132969StarLibrary Marc Built20180713201711 ||||| |||||||||||amh  a158.5 a9788120335554 aRoger J.Volkema bPHI aThe Negotiation Toolkit (how to get exactly what you want in any business or personal situation)