001: 20664
003: Starlibrary PMS 4.5
005: 20180420
020: ^a978-81-89866-86-0
066: ^aR .T
082: ^a658.5
100: ^aR Kesavan
240: ^aTotal Quality Management
245: ^aTotal Quality Management
260: ^aNew Delh ^b I.K. International Publishing House Pvt.Ltd ^c2008
300: ^bxv, 318 p: 24 cm