001: 18382
003: Starlibrary PMS 4.5
005: 20180430
020: ^a175556865
066: ^aMa.W
072: ^aAPOLOGISING 2
082: ^a421
100: ^aMartin wiilson
240: ^aWriting for business
245: ^aWriting for business
260: ^c1996
650: ^aAPOLOGISING1
650: ^aAPPLYING FOR A JOB
650: ^aAPPOINTING OVERSEAS AGENTS
650: ^aCOMPLAINING
650: ^aDEALING WITH ORDERS
650: ^aGRANTING CREDIT
650: ^aHOTEL RE